Beginning June 25^th, 2021, Sunwing Vacations will begin accepting and processing refund requests from eligible guests whose non-refundable reservations were cancelled due to COVID-19. The deadline to submit a refund request is August 27^th, 2021 at 11:59 pm EST. If you wish to keep your Sunwing Vacations travel credit, no action is required. It will be valid for travel until September 30^th, 2026.

REFUND ELIGIBILITY

The revised policy covers reservations cancelled by Sunwing Vacations or by customers. Your reservation is eligible for a refund request if:

• Your non-refundable reservation was made on or before June 25, 2021 for travel scheduled on or after February 1, 2020.
• You made your reservation directly with Sunwing Vacations or a travel agent
• Your vacation was cancelled due to COVID-19 and you received a subsequent travel credit, or you chose to use your No Worry Protection Plan and received travel vouchers.
• You did not submit an application to your insurance company
• You have not made a chargeback request or received a refund through your credit card provider
• The travel credit has not been transferred to a person not listed on the reservation
• If you have any questions between now and the time your travel counsellor contacts you, we invite you to review Sunwing's FAQs.