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Useful information

Privacy Policy

What we do with your information

  1. The term “Personal Information” as used herein is defined as any information that identifies or can be used to identify, contact or locate the person to whom such information pertains. The Personal Information that we collect will be subject to this Privacy Policy, as amended from time to time.
  2. When you register on Laurier du Vallon’s website we may ask for your gender, name, address, email address, and phone number.
  3. When you register we also save you IP number, as obliged by law.
  4. Laurier du Vallon uses the information we collect for the following general purposes: newsletters, special offers, events invitations and personal contact.

WHICH MEANS

When you sign up you provide personal information which we collect and use.

Security

The security of your personal information is important to us. We implement generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can email us at info@laurierduvallon.com.

WHICH MEANS

We use your information at industry standards. Because stuff happens, we can’t guarantee 100% security of your data. If you have questions email info@laurierduvallon.com

Disclosure

Laurier du Vallon may use third party service providers to provide certain services to you and we may share Personal Information with such service providers. We require any company with which we may share Personal Information to protect that data in a manner consistent with this policy and to limit the use of such Personal Information to the performance of services for Laurier du Vallon.

Laurier du Vallon may disclose Personal Information under special circumstances, such as to comply with court orders requiring us to do so or when your actions violate the Terms of Service.

We do not sell or otherwise provide Personal Information to other companies for the marketing of their own products or services.

WHICH MEANS

In certain circumstances, like court orders, we may disclose your personal information. However, we never share your data to third parties for marketing of their own products.

Cookies

A cookie is a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Every computer that accesses our website is assigned a different cookie by us. This may be used for different purposes, like to save your preferred language or skip an intro that you have already seen.

WHICH MEANS

To identify you electronically, a cookie will be stored on your computer. We have a “remarketing” tool running that allows us to take note of your visits to our site and show you relevant ads on our website and across the Internet. You can always opt out.

Google Analytics and Remarketing

We use a service provided by Google called Google Analytics (GA). GA permits us to reach people who have previously visited our site, and show them relevant advertisements when they visit other sites across the Internet in the Google Display Network. This is called “remarketing” or “retargeting”.

Cookies can be used to track your session on our website, to serve customized ads from Google and other third party vendors. When you visit this website, you may view advertisements posted on the site by Google or other third parties. Through first-party and third party cookies, these third parties may collect information about you while you are visiting this website and other websites. They may use this data to show you advertisements on this website and across the Internet based on your prior visits to this website and elsewhere on the Internet. We do not collect this information or control the content of the advertisements that you will see.

Opting Out

You may be able to opt out of customized Google Display Network ads by visiting the Ads Preferences Manager (http://www.google.com/ads/preferences/), and the Google Analytics Opt-out Browser Add-on (http://www.google.ca/ads/preferences/plugin/).

Your use of this website without opting out means that you understand and agree to data collection to provide you with remarketing ads using GA and cookies from other third party vendors based on your prior visits to this website and elsewhere on the Internet.

Changes to this Privacy Policy

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by means of a notice on our homepage so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

WHICH MEANS

We may change this Privacy Statement. If it’s a big change, we will inform you, right here.

 

Questions

Any questions about this Privacy Policy should be addressed to info@laurierduvallon.com or by mail to:

Laurier du Vallon
PLACE STE-FOY
2450 boul. Laurier, 2e étage
Québec, Québec, G1V 2L1
Canada

Terms and Conditions

Laurier du Vallon travel terms and conditions

Les Voyages Laurier du Vallon (hereafter ``Laurier du Vallon``) is a travel agency established in the province of Quebec and licensed with the Office de la protection du consommateur (hereafter the ``OPC``).  You can book now in all safety on our secure website. Laurier du Vallon will act as a representative on your behalf with the suppliers who offer the travel services you have chosen. You must be at least eighteen years of age to use this service.  

 

When making a reservation on our transactional site, you are choosing a product according to your expectations, without prior consultation with one of our agents. Your reservation will confirm the travel services you have chosen along with the acceptance of the general terms and conditions set forth by the wholesaler and/or supplier associated with your reservation. Your purchase will be charged to the credit card on file with the selected supplier. It is your responsibility to consult these documents. Should you need further information before making your reservation, please contact one of our team members. You will find our contact information at www.laurierduvallon.com.

 

Travel documents (valid passport, visa) and health information:

 

The spelling of the passengers’ full names must be identical to the one on the passport. In addition, you are solely responsible for having the required travel documents with you: valid passport and/or visa, letter of parental authorization if you are travelling alone with a child, vaccines, etc. Please note that most countries require that your passport be valid for 6 months beyond your date of return.

 

Should you require further information on this subject, please contact one of our team members. You will find our contact information at www.laurierduvallon.com. You can also go to http://travel.gc.ca/travelling/documents for additional information. Under no circumstances shall Laurier DuVallon be liable if an air carrier denies you boarding or entry into your destination country (or a transit country) if you do not have the required documents to make the trip you booked through us.  In all of these cases, no refund shall be issued and the terms and conditions of the wholesaler and/or supplier shall apply.

 

The Public Health Agency of Canada provides information regarding recommended vaccines. We recommend that you consult their website at: www.phac-aspc.gc.ca

 

Other important considerations:

 

Our goal is always to make your trip a success. Without trying to disengage ourselves from our responsibilities in your project, we wish to specify the following elements in order to better meet your expectations: 

 

  • Flight schedules are subject to change without notice and are completely out of our control. We therefore recommend that you check the schedules on the air carrier’s website on the eve of your departure.

 

  • Additional costs such as tourist taxes and/or airport taxes may apply at destination.

 

  • Hotel rooms are usually available as of 3 p.m., even if you arrive in the morning.  Rooms must be vacated before noon on the day of departure.

 

  • Special requests made when booking are not automatic and the agency shall not be held liable if these requests are not fulfilled. Although we follow up with the supplier, we cannot guarantee any special request.  

 

  • Should you wish to cancel or modify your trip, you must contact a member of our team. You will find our contact information at www.laurierduvallon.com. A cancellation or a modification can result in possible costs of up to 100% of the initial cost depending on the supplier’s terms and conditions and the travel services bought. Laurier du Vallon reserves the right to charge a $25 fee per passenger for any modification or cancellation.

If you have any questions, please do not hesitate to contact one of our team members. You will find our contact information at www.laurierduvallon.com or at reservation@laurierduvallon.com. Please provide your name and phone number so we can contact you.

 

Thank you for using our services and have a great trip!

Terms and Conditions - Gift card

Applicable for all cards expiring after July 1st, 2010.

Use of this card by the holder confirms acceptance of the terms and conditions, which may be amended at any time. The gift card must be presented at the time of purshase and is exchangeable in-store only. This card cannot be refunded or exchanged for cash. No reimbursement in case of loss of theft.

For balance inquiry visit https://duvallon.checkyourcardbalance.com/login

If you received this card from a promotion involving Les Voyages Laurier du Vallon and/or one on their partners and/or clients, it is possible that the card has and expiration date.